Privacy Policy

We care and respect about maintaining the privacy rights of our customers at Pole Giyim San. ve Tic. Ltd. Şti. (“Company”, “us”, or “our”). We have developed this Privacy Policy in this respect. We have drawn up the declaration on the privacy policy in order to keep you notified of the information you may obtain when you visit the 248 Fashion House Web Site ("Web Site"), as well as to enlighten you regarding why we are in need of the customer information, for which purposes we make you use of this information, under which circumstances we are to become obliged to disclose this information, and how we may restrict ourselves in the use of this information.

Note: You have to be 18 or older if you would like to register to Pole Giyim San. ve Tic. Ltd. Şti. as a customer.

You may contact with us by the mediation of our Customer Services Team either by way of sending e-mail to the address of info@248fashionhouse.com.tr, or make a call to the phone no.212 324 22 52 if you have any question.

 

  1. What Sorts Of Information Do We Require From You?

 Traffic Data

We automatically keep track of the following information of yours when you visit our web site: (i) your IP address; (ii) the type of the computer you use, and (iii) the type of the browser you use (altogether, “Traffic Data”).

 Personal Information

If you would like to purchase the products we have put to sale via our web site, you are to provide us with the details defining your personal identity. We transfer the information you have entered to the Company's Web Site, and put it under record. For instance, we may require from you to fill in a registration form concerning with your contact details (name, address, phone no., e-mail address, etc.). In addition to the foregoing, certain customer (such as the products ordered, respective promotional codes thereof) and delivery details (alternative contact details, such as address and phone no. if you are not available to receive the delivery) when you place an order via the Web Site. Such information is defined collectively as the "Personal Information". If you are to contact with us via e-mail, or to fill in online form, questionnaire, or to fill in the additional entries, the information to be obtained respectively may be compiled as Personal Information. You are free not to share with us certain Personal Information of yours. Under such a circumstance, you may display certain parts of our Web Site, and gain access to the Web Site. You may further decide not to obtain certain information. However, at that point, you may become ineligible to benefit from numerous advantages being offered via the Company's Web Site.

 

  1. How Do We Make Use Of The Information We Obtain?

We make use of the Personal Information we have obtained from you for the purposes of addressing to your demands, processing and filling in the customer orders, verifying our restrictions intended to certain products and services of ours, invoicing, developing our services, offering a shopping experience at a more higher and individualized level, getting in touch with you, and notifying you of our exclusive offers and discounts. We may make use of your Personal Information at times when we are to send you the samples of our new products, or the brands other than the ones you have ordered. On the other hand, we may disclose your Personal Information with third parties to the extent necessary for the fulfillment of your orders, and consummation of your transactions. For instance, we may engage with a third party supplier for certain products, with an external transport company for the shipment of the orders, as well as with the companies carrying out credit card processions for the invoicing the users for their goods and services. Furthermore, we may also share your Personal Information with the intent stipulated under section 5. Unless otherwise stipulated under both the foregoing, or under the section 5 below, and consented by you, your Personal Information shall not be shared with third parties.

 

  1. How Do We Make Use Of The Identification Details (Cookies)?

"Identification details" comprise the information being stored in your hard disk in relation with you. Identification details in relation with the users of Pole Giyim San. ve Tic. Ltd. Şti. see you as an old visitor, and make our system remind the information regarding your shopping basket, and other shopping information of yours as well as you surf in our Web Site. When you allow our system to appoint identification details to your computer, you shall not need to enter your password for more than once per visit. You shall thereby save time when you surf in our web site. Identification details also allow us to learn about your interests, and enable us to elevate your experiences in our Web Site to higher levels. For instance, we make use of your identification details so as to remind us that you are an old customer of ours, and to remind our system of your product choices in your previous shoppings via our Web Site. However, we do not store your Personal (except your e-mail address) and Financial Information by making use of your identification details. Many internet browsers accept the identification details automatically, and allow you to give instruction to your browser in order not to make use of the identification details in question. You may still continue to make use of our web site even if you deactivate this function. However, this may cause to the loss of certain aspects of the 248 Fashion House shopping experience.

We make use of pixels, or independent GIF files in order to place online adverts. The GIF files in question are provided by our advertorial management partner. These files enable us to detect the precious identification details available in your Internet browser, and learn which adverts lead the users to our Web Site. Identification details are placed by another advertiser working with us. Thanks to the Identification Details and Foreground technologies, the information we obtain and share gains an anonymous quality, and becomes impossible to be detected individually. The technologies in question shall not consist such information of yours as your name, address, phone no., or e-mail address.

 

  1. Record Details

We make use of IP addresses in order to analyze the trends, manage the Web Site, keep the track of the user activities, and to share the demographical information in terms of anonymous and massive uses comprehensively.

 

  1. Sharing Of Your Personal Information

In addition to the section 2 above, we share the demographical information with our business partners and advertisers on anonymous and massive bases.  These sorts of information are not associated with individually detectable information.

While we closely cooperate with third parties in order to provide our services to you, we share information with companies for the purpose of fulfilling the functions in terms of cooperation with other companies.

 

  1. Requesting Information From Potential Customers

Our Web Site provide an order form to be filled in by the potential customers for the purpose of obtaining information regarding our products and services (at the sections being accessible to unregistered users).  We may direct additional correspondences, including e-mails, to both our registered customers, and to the potential customers who may be interested in receiving the same.  In addition to the foregoing, we may request customer feedbacks in certain intervals regarding our products and services, as well as our past experiences, which may be displayed both in our Web Site, and in other marketing materials.  Participation to these programs are subject to consent; if so, you thereby allow us to exercise the rights to utilize, reproduce, adapt, publish, distribute, and display a part or whole of your feedbacks in a non-exclusive, copyright-free, permanent, absolutely and fully sub-licensable manner, and to make use of your names and surnames, only your names, the last two letters thereof, and your location as being determined by Pole Giyim San. ve Tic. Ltd. Şti. in accordance of your feedbacks.  You are required only to update your details respectively under the section, titled Your Account In Our Web Site, or notify us respectively via info@248fashionhouse.com.tr address if you would like not to be included within the scope of the future e-mail campaigns of 248 Fashion House (“withdrawal” request).

 

  1. Market Research

248 Fashion House may secure the services being provided by the market research company in order to obtain information from you with the intent of improving our product and service composition.  The respective feedback of yours is subject to consent, and the results shall be used in massive commentaries.

 

  1. Limits of Your Confidentiality

Our Web Site may include the links of other Internet sites.  248 Fashion House would like to make you be aware of the fact that, when you click the links, and/or advert symbols that direct you to third-party Internet sites, you may become subject to the confidentiality policies not of ours, but of such third-parties.  Despite our support for the protection of confidentiality in Internet, we assume no responsibility regarding the activities concerning the confidentiality policies of third-parties and other Internet sites.  When you get into contact with another Internet site, or prior to providing such web sites any personal information of yours, we recommend you to read the confidentiality statement and the user terms and conditions we have sent you.  This Confidentiality Policy is applicable to the information obtained by the Company only from this Web Site.

 

  1. Your Security

248 Fashion House takes various measures in order to protect your Personal Information. When the users are asked to enter sensitive information (such as credit card no.) in our registration/order form, such information is encrypted and secured by an encryption software.  Our Web Site secures your credit card no. prior to its transfer to Internet by making use of the encryption technology of secure socket layer (SSL).  When you “surf” in such a secure page like our order form without making any transaction, the lock icon you may see at the bottom side of such Internet browsers as Microsoft Internet Explorer, Mozilla, Opera, Safari, Google Chrome, and Maxthon is locked unlike the unlocked or open mode.

Despite the effort we make for maintaining its confidentiality when we obtain the Personal Information of yours, we may not guarantee the fulfillment of the data transfer to Internet, or to the public networks by a 100% secure manner.  In other words, we may neither provide, nor guarantee the security of the information you submit to us, or that of the information submitted by us, or obtained by you from the online products and services.

 

  1. Loss or Theft Information

If you have lost your username or password, or the same have either been stolen, or used without permission, you should notify us accordingly as soon as possible. In case such an incident occurs, we remind you of canceling your username or password registered to our system, and update your records accordingly.

 

  1. How May The Use Of Your Information Be Restricted?

Our users are offered with the option of "withdrawal" from the right they entitle us to put the information they give for the purposes of receiving, processing, fulfilling, and delivering their orders in the affairs not in direct relation with the foregoing purposes. If you would like to withdraw from this right, and cancel the receipt of such materials we deem that may interest you, such as messages/e-mails related with product information, samples, and promotions, being forwarded by us, our web sites, and by the companies, you may notify us accordingly by choosing either one of the following methods:

 

Customer Services Group

You may either contact with us at our address Pole Giyim San. ve Tic. Ltd. Şti. Kılıçali Paşa Mah. Susam Sok. No:7 Tutku Apt. Kat:Z D:1 Cihangir/Beyoğlu/ İstanbul,

or call us from the tel. no.+90 212 324 22 52.

If you already have any leaflet or message we have sent you, indicate that in your request; if not, all you have to do is to send us your postal and e-mail addresses.

You may also send us respective e-mails via the address of info@248fashionhouse.com.tr (indicate your e-mail address).

Your instructions to restrict the use of your information shall be dealt with as soon as possible. Furthermore, you may also update your information in the section named "Your Account" available in the web site.

 

  1. Corrections

In case of a change in any of your Personal Information (such as Postal Code), or you would like to quit benefiting from our services, we may either correct, update, or delete the personal information you have provided to us. In order to do that, you are to send your new information to the address of info@248fashionhouse.com.tr. Furthermore, you may also update your information in the section named "Your Account" available in the web site.

 

  1. Your Approval and Changing the Applicable Policy

By making use of our web site, you are deemed to have declared your consent for the obtainment and utilization of your information within the frame of this Confidentiality Policy. If we would like to make any change in our Confidentiality Policy, we are to publish such changes in our Web Site in order to keep you informed of how we obtain information, where we make use of such information, and under which circumstances we disclose such information. By continuing to make use of our web site after the aforementioned announcement, you are deemed to have declared your consent for us to make use of your information in line with the changed policy. If you would like to be notified of the changes to be made in the Confidentiality Policy, or in the Customer Contract, please send an e-mail to the address of info@248fashionhouse.com.tr via the address you would like to receive such notifications from.

 

  1. Legally Stipulated Disclosure Conditions

We may disclose certain details of your Personal Information when it is deemed legally necessary, or when we deem doing this legally necessary by goodwill, or in order to abide by any court decree or legal proceeding filed against the employees and managers of 248 Fashion House. Furthermore, 248 Fashion House reserves its right to disclose any information it deems fit in order to identify any party violating the Usage Conditions it has laid down, or causing harm, or intervening against the property rights of 248 Fashion House, its registered or potential customers, or anyone affected adversely under such a circumstance, to establish communication and file counter-lawsuit against respectively.

 

  1. Your comments

248 Fashion House appreciates your feedbacks regarding its Confidentiality Policy so much. Please send your questions and comments to the address of info@248fashionhouse.com.tr.